Applies to Product - Microsoft Copilot Studio
What’s happening?
Customers are experiencing issues with creating deep links for declarative agents in Teams, specifically where the copilot panel disappears or the app is not found after installation.
Reason:
This arises when modifying the existing link to use teams.microsoft.com instead of the standard URL format, leading to the copilot panel disappearing or the app not being found.
Resolution:
- The current method for sharing a link for declarative agents involves directing to a specific online platform.
- It is recommended to ensure that the deep link is created based on Microsoft documentation to avoid issues with the copilot panel disappearing.
- If issues persist, verify the installation of the bot in the Teams client, as the expected behavior is for the link to open a conversation directly if the bot is installed.
- If the bot is not installed, the link should ideally open a window for further action.