Applies to Product – Microsoft Dataverse
What’s happening?
When making a time entry, a jQuery error occurs during the saving process, preventing the successful submission of the timesheet.
Reason:
This is related to a jQuery conflict caused by certain web resources or customizations that interfere with the required jQuery components.
Resolution:
Identify the web resources that might be causing the jQuery error.
Some of the web resources to check:
1. DocuSign: Go to Settings -> Customize the System and find the web resource named docusign_RibbonSignFromAnywhereJS. Remove all its content (make a backup of the content) and check if the issue is resolved.
2. AdobeSign: Check the JavaScript files starting with adobe_*. Blocking these files may resolve the issue.
3. AutoMergeGlobalButton: Locate the web resources named ptm_EnabledRuleCheck, ptm_AMEnableScript, ptm_globalambutton.js, ptm_globalambutton.min.js, and ptm_globalambutton.min.js.map. Remove all their content (back it up) and verify if the issue persists.
4. Custom require.js: If a custom require.js file is used, it may conflict with the out-of-the-box require.js version. Consider removing the custom duplicate require.js.
Test the behavior after applying the above mitigation steps in a copy of the affected environment to ensure that the issue is resolved before applying changes to the actual environment.