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Applies to Product – Microsoft Dataverse


What’s happening?
The customer is experiencing intermittent failures related to permission issues when attempting to perform operations on connections under the API 'shared_commondataserviceforapps'. The error message indicates that the caller does not have the minimum required permission to perform the requested operation.


Reason:
The underlying cause of this is that the user attempting to perform the operation does not have the necessary permissions for the connections being used. Specifically, the user may not have read access to the Content Settings record (msdyncrm_contentsettings) or the user is not the owner of the connections.


Resolution:

  1. Confirm whether the user trying to perform the operation is the same as the one who owns the connections used in the operation.
  2. If they are not the same, either:
    • Allow the owner of the connections to perform the operation.
    • Use the policy provisioning feature to grant the necessary permissions.
  3. Verify that the name of the project is correct and that the project exists on the specified Azure server.
  4. Ensure that the user has the required read access to the Content Settings record (msdyncrm_contentsettings) as this entity is crucial for the operation.
  5. If the issue persists, grab a HAR file while reproducing the error for further analysis.