Views:

Applies to Product - Power Apps

What’s happening?
The customer encounters an error message stating "Cannot read property '__esModule' of undefined" when attempting to click on the environment app within the Power Platform Admin Center.
 

Reason:
This is likely caused by using an outdated version of the browser, specifically Edge 87, which is no longer supported for Power Platform products.
 

Resolution:

  1. Update the browser to the latest version of Microsoft Edge to ensure compatibility with Power Platform products.
  2. If the issue persists after updating the browser, consider trying the following troubleshooting steps:
    • Ensure that the browser being used is up to date.
    • Test the application in the browser's InPrivate, Incognito, or Guest mode.
    • Attempt to access the application using a different supported browser.
    • Disable all browser extensions and add-ons.
    • If possible, try accessing the application from another device.
    • If the problem continues, obtain a network trace while reproducing the issue and refer to the provided guidelines for capturing network traces.