Applies to Product - Power Apps
What’s happening?
Customers encounter the error message "Something went wrong. [5objp]" when attempting to log in to a wrapped Power Apps canvas app uploaded to the Google Play Store. This issue does not occur when the APK file is installed directly on the device.
Reason:
The underlying cause of this is related to the app registration in Azure, specifically the redirect URI configuration. The error message indicates a mismatch between the redirect URI used in the app and the one configured in Azure.
Resolution:
- Verify that the app registration in Azure has the correct API permissions configured, including:
- Microsoft APIs
- Dynamics CRM
- Azure API Connections
- PowerApps Service
- Power BI (if applicable)
- Check the redirect URIs in the Azure app registration. If the reported redirect URI is consistent across error messages, add this URI to the app registration in Azure. If the redirect URIs vary, add only msauth://com.hpm.thebucket/ to the app registration.
- Ensure that the 'Sign my app' toggle is enabled during the wrapping process. This is a best practice to avoid manual code signing issues.
- If the issue persists, consider registering a new app in Azure using the correct certificate fingerprint converted to base64 format for authentication.
- If necessary, contact Google Play Store support for further investigation, as the issue may also be related to their platform.
- For further diagnostics, check the sign-in logs in the Microsoft Entra admin center to identify any missing parameters or errors during the authentication process.