Views:

Applies to Product - Power Pages


What’s happening?
Customers are unable to see their existing sites in the Power Pages list, only the default environment is visible, while other environments are accessible in the Power Platform Admin Center.


Reason:
This may arise due to the following reasons:

  • Portals created in the default environment may not show up in the Power Pages list due to expected behavior.
  • Users may have "administrative" access instead of "write" access, preventing them from installing or viewing certain sites.

 

Resolution:
Check Environment Visibility:
  1. Navigate to Power Pages.
  2. Click on "Environments" in the top ribbon.
  3. Verify if only the default environment is present.
Construct Site URL Manually:
  1. If the pac powerpages list command does not show sites, construct the site URL manually using the environment ID and website ID.
  2. The site URL format is: make.powerpages.microsoft.com/e/{{envid}}/sites/{{id of the website record}}.
Access User Settings:
  1. Access user settings in the administration center.
  2. Change the access mode for the user from "administrative" to "write":
  3. Go to Advanced settings > Security > Users.
  4. Search for the user and change the access mode to "Write".
Assign Valid Dynamics License:
  1. In the Microsoft Admin Center, find and select the Global Admin user.
  2. Under "Licenses and Apps," assign a valid Dynamics License.
Clear Browser Cache:
  1. Clear the cache of your browser and the portal to ensure that the environment list fetches correctly.