Applies to Product - Power Apps
What’s happening?
Customers are experiencing issues with executing workflows in Power Platform, specifically with workflows deployed from pipelines and workflows on SharePoint custom pages. Users report receiving error messages or being unable to run the flows.
Reason:
The underlying causes for these issues may include:
- Internet service provider-related issues affecting connectivity
- Configuration settings in the Power Platform environment, such as the admin mode being enabled
Resolution:
- For workflows not executing or displaying error messages:
- Confirm if the issue is related to the internet service provider.
- It is recommended to ask the IT department to troubleshoot the issue with the ISP.
- For workflows deployed from pipelines that are unusable:
- Navigate to the Power Platform Admin Center.
- Go to "Environments" and select the appropriate environment.
- Check the settings for "Administration mode."
- If it is enabled, disable it or enable background operations as needed.
- After making changes, perform a test to see if the dataflows reappear.
- If the issue persists after the above steps, delete and re-import the dataflows:
- Go to the Power Platform Admin Center.
- Select "Environments" > "Settings" > "Data management" > "Bulk deletion."
- Click "New," choose "Dataflows" in the dropdown, select "Active" in the "Use Saved View," and click preview.
- Check the dataflow from the solution that needs to be deleted.
- This will delete the dataflows from the solution and GUID records from the system through Dynamics.
- After deleting the solution, re-import it to restore visibility of the dataflows in the Dataflow tab under the maker portal.
- If further assistance is needed:
- Escalate the issue to the appropriate support team for additional investigation.