Applies to Product - Power Pages
What’s happening?
Customers are experiencing issues with missing packages in their Power Pages environments, specifically the "CDSBasePortal" package and other related packages.
Reason:
The underlying cause of this is that certain packages were not installed in the UAT and Production environments after the deployment of the environment.
Resolution:
- The product team has successfully installed the "CDSBasePortal" package into the customer's UAT and Production environments.
- For missing packages, ensure that the following packages are installed:
- Power Pages Core
- Power Pages Blank Template
- Dynamics 365 Portals Customer Self Service
- If packages are still missing, verify the environment URL and ensure that the necessary permissions and roles are assigned to the user attempting the installation.