Applies to Product - Power Apps
What’s happening?
Customers are experiencing intermittent errors related to latitude and longitude validation in custom pages of a model-driven app. The errors occur when users attempt to submit data after capturing their location, even when they are in the same location or beyond the expected distance threshold.
Reason:
This may be related to the custom code implemented for location validation, specifically using the Haversine formula for distance calculation. The formula is designed to validate the captured location against a predefined distance threshold, but it appears to malfunction under certain conditions, leading to errors for some users.
Resolution:
- Users have reported that this can sometimes be resolved by:
- Restarting the PowerApps mobile application.
- Restarting the device.
- Turning off and then turning on the location services on their devices.
- It is recommended to check the following:
- Ensure that the PowerApps application has the necessary location permissions enabled.
- Verify that the device's battery optimization settings are not restricting GPS access.
- Confirm that users are in an area with good network coverage to ensure accurate GPS functionality.
- If the issue persists, further investigation into the custom code may be required, and users should consult their internal development team for assistance with debugging the custom logic.