Applies to Product - Power Pages
What’s happening?
The application team is facing issues with a Power Pages site that was deleted automatically and requires support to restore it. Users may encounter error messages indicating that the website record has been changed or deleted, resulting in a blank page when attempting to access the site.
Reason:
The underlying cause of this is that the website record was deleted or modified, leading to the inability to access the site. This can occur due to user actions or system errors during configuration changes.
Resolution:
To restore a deleted Power Pages site, follow these steps:
1. On the Power Pages home screen, select Inactive sites. You should see inactive websites in your environment.
2. Select the site you wish to reactivate.
3. Specify the reactivated website name and create a web address or leave the default values.
4. Select Done. The website will then be active in the environment.
If the site cannot be restored and you encounter an error indicating that the record is missing or deleted, verify the website record details in the Power Pages management. Check the bindings in the Admin center to ensure they are correctly attached to the website record. If necessary, restart the portal to restore access.
For additional questions regarding configuration, refer to the following resources:
- Reactivate sites | Microsoft Learn