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Applies to Product - Dynamics 365 Commerce
 

What’s happening?
Customers are encountering issues with incremental push not being supported for certain entities, specifically the "Released products V2" and other BYODB entities, due to change tracking not being enabled or not functioning correctly.
 

Reason:
The underlying cause of this is that change tracking is not enabled on the database or the specific entities, which prevents the incremental push from functioning as expected. Additionally, discrepancies may arise when certain entities in BYODB are not in sync with the Dynamics 365 database.
 

Resolution:

  1. For the "Released products V2" issue:
  2. Enable change tracking at the database level by executing the following command: ALTER DATABASE EnvironmentDBName SET CHANGE_TRACKING = ON (CHANGE_RETENTION = 3 DAYS, AUTO_CLEANUP = ON)
  3. Ensure that change tracking is also enabled for the specific entities involved.