Applies to Product - Dynamics 365 Commerce
What’s happening?
Customers receive an error when attempting to add entities into an export project, specifically stating that "The Source name BYOD-Prod in the Entity store form is not valid." This error occurs when trying to export data to Excel in both Development (DEV) and User Acceptance Testing (UAT) environments.
Reason:
The underlying cause of this is an invalid BYOD (Bring Your Own Database) connection string, which leads to the absence of a required data encryption certificate when editing the Source data formats table and the EntityStoreConnectionString field.
Resolution:
- Navigate to your Dynamics 365 Finance and Operations application.
- Go to Data management.
- Select Configure entity export to database.
- Choose your BYOD and click on Validate to check for any error messages.
- If the error persists, delete the existing Source name and add it again to ensure a valid data encryption certificate is applied.
- After correcting the BYOD connection string, the customer should be able to select different export target data formats without encountering the error.
