Applies to Product – Dynamics 365 Commerce
What’s happening?
Customers are unable to generate fiscal invoices from the Backoffice for transactions exceeding a specified amount when using a Polish Tax Identification Number (NIP).
Reason:
The feature intended to exclude fiscal transactions from aggregation is not functioning as expected. This issue arises when the NIP is stored as an order attribute, but the transactions are still being aggregated despite the conditions being met.
Resolution:
- Ensure that the legal entity is set correctly in the system.
- Verify that the ISO locale in functionality profiles is configured properly.
- Go to System administration > Workspaces > Feature management and enable the feature:
- Enable storing of customer Tax Identification number (NIP) for a transaction as an order attribute.
- Navigate to Retail and the relevant setup, then go to POS setup > POS profiles > functionality profiles.
- On the Functions fast tab, select an attribute in the Order attribute for the customer Tax Identification Number field. If a new attribute is needed, follow the guidelines to define and set order attributes.
- Run the 1070 job to ensure that the customer's NIP number is saved as an attribute of the transaction when finalized in POS.
- Confirm that when a transaction meets the following conditions, it is excluded from aggregation at statement posting:
- Customer NIP is provided.
- Total exceeds 450 PLN (tax-inclusive).
