Applies to Product - Dynamics 365 Finance
What’s happening?
Customers are experiencing timeout errors when attempting to load data from OData endpoints in various applications, specifically when processing large datasets (over 10,000 rows) through pagination. The process intermittently gets stuck, and there is no indication of throttling in the monitoring tools.
Reason:
The underlying cause of the timeout errors is not explicitly identified in the provided case information.
Resolution:
- Confirm the exact error message being received during the timeout.
- Review the OData throttling from the external dashboard.
- Check the OData endpoint availability by browsing to the metadata URL.
- If the issue persists, consider reducing the batch size of the requests to see if it alleviates the timeout problem.
- For further assistance, schedule a call with support to discuss the issue in detail.