Views:

Applies to Product - Power Pages


What’s happening?
The Terms and Conditions page is redirecting new users to the Home page instead of the Profile page after they attempt to register. This is only occurring in the Production environment and prevents new users from completing their registration.


Reason:
This was caused by the presence of a web file named "thumbnail.css" in the Production environment, which was redirecting users to the Sign-in page, thereby breaking the functionality of the Terms and Conditions page.


Resolution:

  1. Deactivate the "thumbnail.css" web file in the Production environment.
  2. Re-enable the Site Setting "Authentication/Registration/TermsAgreementEnabled" to true.
  3. Test the Create User flow to ensure that the Terms and Conditions page now correctly redirects to the Profile page after acceptance.