Applies to Product - Dynamics 365 Finance
What’s happening?
The customer is unable to submit a time off request for a leave plan that has already ended, receiving an error message indicating that the time off request can only be made starting from a future date when there is no active enrollment for the requested period.
The customer is unable to submit a time off request for a leave plan that has already ended, receiving an error message indicating that the time off request can only be made starting from a future date when there is no active enrollment for the requested period.
Reason:
This arises when the user attempts to submit a time off request for dates that fall outside of the active leave plan period. The system restricts the selection of dates to only those within the active leave plan.
This arises when the user attempts to submit a time off request for dates that fall outside of the active leave plan period. The system restricts the selection of dates to only those within the active leave plan.
Resolution:
Confirm that the leave plan for the requested time off has not ended. The system will not allow submission for dates outside of the active leave plan period.
For that, go to Leave and absence> Setup> Leave and absence plans. Further details on how to setup period use this link: Create a leave and absence plan - Human Resources | Dynamics 365 | Microsoft Learn
Then go to the employee (Leave and absence> Enrollment> Employees) to check since Leave tab> Setup group> Leave and absence if the user is trying to submit a request for a date that is within the active enrollment period and if the user has enough available balance for that date. More information at Assign workers to a leave plan - Human Resources | Dynamics 365 | Microsoft Learn
Confirm that the leave plan for the requested time off has not ended. The system will not allow submission for dates outside of the active leave plan period.
For that, go to Leave and absence> Setup> Leave and absence plans. Further details on how to setup period use this link: Create a leave and absence plan - Human Resources | Dynamics 365 | Microsoft Learn
Then go to the employee (Leave and absence> Enrollment> Employees) to check since Leave tab> Setup group> Leave and absence if the user is trying to submit a request for a date that is within the active enrollment period and if the user has enough available balance for that date. More information at Assign workers to a leave plan - Human Resources | Dynamics 365 | Microsoft Learn