Applies to Product - Dynamics 365 Finance
What’s happening?
Users are receiving reminder notices for expenses that have already been processed or attached. This issue occurs intermittently and affects multiple records.
Users are receiving reminder notices for expenses that have already been processed or attached. This issue occurs intermittently and affects multiple records.
Reason:
This is related to the batch job that triggers reminders for unattached expenses. There may be records in the TrvExpTrans table that are not visible to users when attempting to create or manage expenses.
This is related to the batch job that triggers reminders for unattached expenses. There may be records in the TrvExpTrans table that are not visible to users when attempting to create or manage expenses.
Resolution:
To resolve this, follow these steps:
1. Navigate to System Administration> Inquiries> Batch Jobs.
2. Search for "Unattached expenses reminder" and open the batch task.
4. Click on Parameters.
5. Click on Filter and add the following condition into the filters: Expense lines, Approval status != Matched.
6. Save the changes.
To resolve this, follow these steps:
1. Navigate to System Administration> Inquiries> Batch Jobs.
2. Search for "Unattached expenses reminder" and open the batch task.
4. Click on Parameters.
5. Click on Filter and add the following condition into the filters: Expense lines, Approval status != Matched.
6. Save the changes.