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Applies to Product – Dynamics 365 Finance


What’s happening?
The customer is facing an issue with invoicing where they need to use different company logos depending on the nature of the product in the sales order. The requirement is to store multiple logos within a single entity and ensure the correct logo is picked during the invoicing process.


Reason:
Out-of-the-box functionality does not support storing multiple logos for a single legal entity, as each legal entity typically represents a unique company with its branding. The scenario of having multiple logos per legal entity is considered rare.


Resolution:
To address the requirement of using different logos on invoices, the following options are suggested:
 
- Using SSRS Reports:

  1. A developer can design different formats of the report with fixed logos specific to each format (not related to the default company logo).
  2. Assign different report formats for different invoice types. The invoice type can be identified based on specific field values used in print management.
  3. By default, SSRS reports will take the logo picture from the legal entity setup.
 
     Further information on creating SSRS reports at Report Builder tutorials - SQL Server Reporting Services (SSRS) | Microsoft Learn
 
- Using Electronic Reporting (ER) Reports:
  1. Similar to the SSRS approach, but the user can customize the ER report format to include different fixed logos for each report format.
  2. Assign different report formats to different types of reports via print management.
  3. Note that both options will require customization and the involvement of a power user or developer to execute.
 
     More information on ER reports at Design a new ER configuration to generate reports in Word format - Finance & Operations | Dynamics 365 | Microsoft Learn