Applies to Product - Power Apps
What’s happening?
Users are unable to submit PowerApps forms, specifically facing issues with the submit button not being clickable.
Reason:
This is often related to form validation failures, where a form entry is missing a required value or has an invalid value. This can occur if the required fields are not properly populated or if there are issues with the control properties.
Resolution:
Ensure that all required fields in the form are populated correctly. Check for any fields that may be missing values or have invalid entries.
If the submit button is not clickable, try navigating away from the current screen and then returning to it. This may refresh the state of the button.
Replace classic controls with modern controls in the PowerApps application, as modern controls offer improved functionality and performance. This can be done by:
Downloading a copy of the app.
Importing it into a new blank app.
Testing the functionality of the modern submit button.
If the app was built before modern controls were available, ensure that it is still functioning as expected without issues. If there are updates indicating that classic controls will be deprecated, users will need to replace them with modern controls.
For further investigation, create a minimal repro app that connects to the data source and share it with the support team for assistance. Follow the guidelines provided in the documentation for creating a minimal repro canvas app for troubleshooting.
If this persists after following these steps, please reach out to support for additional assistance.