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Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by SD-20091228-0 9

Steps to reproduce the bug: Go to Dynamics 365 → Copilot Service Admin Center → Channels → Accounts → Add Account. When I enter the App ID and ...

1
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Service | Customer Service, Contact Center, Field Service, Guides

Last replied Posted on by HSVI 1

Hi all, We’re seeing unexpected behavior with Queue Overflow handling for voice work items. We have a queue overflow configured to trigger after 60...

1
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Unanswered
Microsoft Dynamics 365 | Integration, Dataverse, and general topics

Posted on by unicorn_tech 91

Hello.   I opened a ticket several weeks ago, concerning missing audit records.  The agents kept assigning my case to other agents, send...

0
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Finance | Project Operations, Human Resources, AX, GP, SL

Last replied Posted on by LB developer 382

Dear experts,   Do you know how to use this .md file in copilot studio? raw.githubusercontent.com/mafzaal/d365fo-mcp-prompts/refs/heads/main...

1
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Unanswered
Finance | Project Operations, Human Resources, AX, GP, SL

Last replied Posted on by MH-26051226-0 58

I faced slow performance in entry creation function, the restarted was recommended by expert and once we did we couldn't access application again. T...

1
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Finance | Project Operations, Human Resources, AX, GP, SL

Last replied Posted on by CU10121822-0 282

Hi team,   As per the customer discussion, we need to build inquiry report.   Please let me know  1. What means by inquiry repor...

3
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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by CU04032300-0 0

When I use word on my iPad, I am unable to edit a previously created document utilizing color. The “Recent” list shows the document in the thumbnail...

2
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Finance | Project Operations, Human Resources, AX, GP, SL

Last replied Posted on by Mtropolitano 22

You cannot edit a record in record orders(entassetworkordertable)

2
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Customer experience | Sales, Customer Insights, CRM

Last replied Posted on by stephaniewymorekehe 19

We use customer insights journeys for our Internal and External email communications. Our internal employees largely use various versions of Outlook...

1
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Unanswered
Small and medium business | Business Central, NAV, RMS

Last replied Posted on by DC-05031433-0 4

Hello,   I would like to explain the problem we are encountering in our company. Our Tenant Media database in Dynamics 365 Business Central c...

1
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