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Service | Customer Ser...
Go Beyond Offline: Introducing Online Mode for Field Service Mobile 
Dynamics 365 Cloud ... 180
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Service | Customer Ser...
Integrate Field Service bookings with Outlook and Teams 
Dynamics 365 Cloud ... 180
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Service | Customer Ser...
Use agreements in Field Service to automatically generate recurring work orders 
Dynamics 365 Cloud ... 180
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Service | Customer Ser...
Transform dispatching in Dynamics 365 Field Service with Scheduling Operations Agent 
Dynamics 365 Cloud ... 180
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Go Beyond Offline: Introducing Online Mode for Field Service Mobile 

We’re excited to introduce Online mode, a new capability that allows technicians to access live Dataverse data from the Offline-First application, giving users the best of both worlds: offline reliability and real-time access.  The post Go Beyond...

Dynamics 365 Cloud ... 180
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Integrate Field Service bookings with Outlook and Teams 

Microsoft is introducing a powerful new Exchange Integration feature in Dynamics 365 Field Service, designed to seamlessly sync work order bookings with Outlook and Teams calendars. This feature lets technicians see their work assignments, persona...

Dynamics 365 Cloud ... 180
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Use agreements in Field Service to automatically generate recurring work orders 

Agreements in Dynamics 365 Field Service help streamline recurring operations consistently. You define the terms and conditions of your service contracts, such as frequency, duration, resources, products, and services involved--automate recurring ...

Dynamics 365 Cloud ... 180
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Transform dispatching in Dynamics 365 Field Service with Scheduling Operations Agent 

When optimizing the schedule, the agent considers existing bookings as well as additional unfulfilled requirements. You can influence the schedule generated by the agent by crafting requirement views according to business objectives. For example, ...

Dynamics 365 Cloud ... 180
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Spatial annotations for frontline technicians with Dynamics 365 Field Service & Mi...

Using spatial annotations is as straightforward as joining a Teams meeting or making a call. With the front-facing camera, users share their view with remote participants for real-time collaboration while in the flow of work.  Technicians in the f...

Dynamics 365 Cloud ... 180
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Mobile Offline Data with Application Insights

This feature uses Application Insights to provide detailed analytics and reporting capabilities. Within Application Insights, you can create queries to drill down to data most relevant for your organization.  Based on those queries, create dashboa...

Dynamics 365 Cloud ... 180
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Announcing the General Availability of the New UX in Field Service Mobile 

We are thrilled to announce the General Availability (GA) of the new User Experience (UX) in our Field Service Mobile (FSM) application! We heard your feedback during the preview period and are excited to mark this milestone with key enhancements ...

Dynamics 365 Cloud ... 180
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Enable Spatial annotations for your frontline technicians using Dynamics 365 Field...

Access the new remote assistance capabilities in your mobile Teams app automatically upon release at no additional cost. The post Enable Spatial annotations for your frontline technicians using Dynamics 365 Field Service & Teams [https://www.micr...

Dynamics 365 Cloud ... 180