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Navigating your Dynamics 365 CRM Sales Process using the power of Business Process...

Running a business takes more than a strong idea; it requires a clear, actionable plan. Planning is the backbone of the business lifecycle, yet are we giving it the attention […] The post Navigating your Dynamics 365 CRM Sales Process using the p...

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How to Create a Deep Link in Canvas Apps using Power Automate Flow

This tutorial is meant to help streamline user access to specific pages within Canvas Apps when sending a link via email to view a particular record. Deep linking in Canvas […] The post How to Create a Deep Link in Canvas Apps using Power Automat...

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Say Goodbye to Traditional Managed Services: Welcome to CRM Success with CX Pulse

How CX Pulse transforms your CRM from a cost center to a growth driver. Did you know that most companies believe traditional managed services are enough to drive CRM success? […] The post Say Goodbye to Traditional Managed Services: Welcome to CR...

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How To Set Up a Dynamics 365 Environment with Only a Microsoft 365 Tenant

As a Microsoft Dynamics 365 consultant, every so often you come across a configuration request that appears to be straightforward but ends up taking more time than originally anticipated. This […] The post How To Set Up a Dynamics 365 Environment...

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Live Chat for Dynamics 365 - Transform Website Visitors into Leads Instantly with ...

Effective communication is key to driving sales and ensuring exceptional customer service. To help businesses streamline their communication processes, we are excited to introduce LiveChat4Dynamics, part of the omnichannel suite […] The post Live...

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How To Resolve Data Flows in Dynamics 365 with Azure Data Factory

As a Power Platform Developer working with Azure Data Factory, I have come across numerous occurrences of data flows and pipeline errors that do not always provide clear context as […] The post How To Resolve Data Flows in Dynamics 365 with Azure...

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[Video] Optimizing Lead Qualification: A Custom Approach for Our Client

In today’s fast-paced digital landscape, effective lead qualification is essential for converting prospects into loyal customers. In this article, we explore how one of our clients has successfully leveraged our […] The post [Video] Optimizing Le...

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What’s New in Dynamics 365 Customer Service 2024: enCloud9's Top Features

The 2024 Release Wave 2 for Dynamics 365 Customer Service introduces several key updates designed to improve both agent efficiency and customer experience. These updates focus on streamlining workflows, enhancing […] The post What’s New in Dynami...