Scheduling resources in a globally distributed team presents unique challenges.
A team with members in different regions may find it difficult to align
schedules because their working hours appear differently on a schedule board
that is locked to ...
Building on the initial wave of AI agents announced Microsoft is excited to
announce that several new ERP agents will be available for public preview.
The post A new era in business processes: Autonomous agents for ERP
[https://www.microsoft.com/...
In today’s fast-paced service landscape, ensuring the right number of service
representatives are available at the right time is critical to maintaining
efficiency and delivering exceptional customer experiences. Capacity planning in
Dynamics 365 ...
As finance leaders scale to meet growing business complexity—spanning global
entities, evolving regulations, and rising business performance demands—the
pressure is on to do more than close the books. Today’s finance organizations
must move faster...
FastTrack for Dynamics 365 is a service provided by Microsoft to help drive
implementation success by providing expert guidance and support.
The post Go live with confidence using Success by Design for Microsoft Dynamics
365
[https://www.microsof...
There are many benefits to beginning the migration to Business Central now, with
many resources that Microsoft has to support you.
The post Why migrate now: The benefits of moving from Dynamics GP to Microsoft
Dynamics 365 Business Central
[https...
This week, thousands of manufacturers will gather at Hannover Messe 2025 for
insights into the changing manufacturing landscape. Top of mind for many
attendees is how AI will impact the manufacturing industry.
The post The future of manufacturing...
Dynamics 365 Contact Center provides out-of-the-box analytics that monitor key
operations metrics in a contact center. Customers can leverage data model
customization and extend these analytics to fit their organizational needs. When
customizing r...