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Dynamics 365 Community / Blogs / Dynamics 365 Tips and tricks: Learn in doing / Mouse pointer disappers on ...

Mouse pointer disappers on AX Virtual machines (RDP)

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Ajit kumar G Profile Picture Ajit kumar G 534
Occastionally really minor can bring in lot of frustration in our daily work. One such incident with me was the annoying behaviour of Mouse pointer in the Virtual machines when connected to Remote desktop.

Whenever, I hover over a notepad, SQL database query window, Visual studio, I don't see my mouse pointer anymore.
The only things I have changed are:
  1. Started using High resolution laptop/surface.
  2. Started using Microsoft Remote desktop connection manager
Upon little investigation, the reason seems to be that the small "|" Text select mouse pointer is almost vanishing when used in High resolution. So in other terms, the mouse pointer shape changes and it exists on the screen - but we don't see it anymore :)

Workaround in Windows 8 and above:
  1. Right click on the Remote desktop
  2. Select Personalize > Click Mouse pointers
  3. And in the various cursor options, find "Text Select" and change the mouse pointer shape to a normal mouse pointer.
    Click "Browser" and select "arrow_m.cur" shape
  4. Now you should be able to see the mouse as usual.
Workaround in Windows Server 2012 R2:
  1. Open start menu by clicking "Windows" button on your keyboard
  2. Search for "Mouse"
  3. Select "Change how the mouse pointer looks"
  4. Follow above mentioned steps (Step #3 in the above section).

Hope this helps.

This was originally posted here.

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