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Dynamics 365 Community / Blogs / Dynamics CRM Tip of the Day / Tip #1288: SLA’s and solutions

Tip #1288: SLA’s and solutions

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From the short and sweet department: If you have SLA’s in your solution and the SLA’s exist in the target environment to which you are importing your solution, the SLA’s will be deactivated after you import the solution.

If you activate SLA’s via the user interface, your only option is to activate them one at a time.

Lesson learned — avoid reimporting SLA’s unless they have changed. Consider putting SLA’s in their own solution.

Cover photo by Kate Townsend


This was originally posted here.

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