When Agile meets Microsoft Dynamics CRM, Part 1: The Encounter

Ever since I was introduced to the concept of agility in the context of  software development , I have been drawn by its powerful principles. However, being a Microsoft Dynamics CRM consultant I have run into occasional friction when proposing Scrum - the most popular agile development method at the moment - as the approach for a CRM implementation. In a new series of articles, I will advocate using agile methods when implementing Microsoft Dynamics CRM and aim to provide guidelines for success.

How Are Agile Projects Different?

Looking at software development in general, there are three project truths that present challenges: (1) It is impossible to gather all requirements at the beginning of a project, (2) whatever...

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