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Check out the below post to learn together how Dynamics CRM has become a fully loaded solution to fulfill all Customer requirements:
www.linkedin.com/.../dynamics-crm-now-fully-loaded-prashant-mittal
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Mavism, yes, all custom entities are supported in the CRM mobile app (tablet and phone). It's important to note that some of the default entities aren't supported for mobile use, like Marketing Lists, Campaigns, Quotes, Orders, Invoices and a number of others. Check the full list of supported default entities from this article: technet.microsoft.com/.../dn531159.aspx
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Farshid Solimanpour: CRM does support this (albeit Online only at this time, hopefully it makes it to on premise) using ExecuteTransactionRequest. This is a new request that is introduced with the Dynamics CRM Online Update 1 (7.1.x). With this request you need to provide a collection of Organization request like Create, Update, Delete, SetState, Assign, any organization request and have CRM execute them in a transaction. This means any of the request in the collection fails, all the other requests would also rollback. The response of this request would also be a collection of responses corresponding to every request that was included in the request collection.
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Thank you Bob for this news. There is however one thing that I am really surprised that Microsoft is not addressing and that is support for atomic transactions in API calls (outside plugin context). This is something the community has been requesting for years and I was hoping we would see it in 2016 finally, but there is no mention of it here. Is Microsoft planning to support that at all? We currently have CRM 4 and not supporting transactions is hurting our business incredibly. We desperately need this feature to the point that we might get away from CRM altogether. I hope your answer is that Microsoft will be supporting in the near feature. Thanks.
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I have tried to create my own list of top 10 features at www.cynoteck.com/top-10-microsoft-dynamics-crm-2016-new-features
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Thank you Bob for the update and the future does looks bright. However may I respectfully suggest one way MS CRM could succeed (especially where it has a natural competitive advantage) is to fix Outlook CRM Offline Capability and Re-Occurring appointments! In user groups (Sales Users not IT) it is the single biggest hope salespeople have - CRM offline diary/appointment update & management via Outlook Calendar... YET it is the single biggest fail and ongoing excuse for lack of use. PLUS it's so well known even by MS support and most CRM developers. If only MS CRM would work as advertised, you were lift your market share dramatically in the business CRM community. PLEASE look into this and ask MS to fix OULOOK OFFLINE Capability for CRM 2016 release. Thank You. Michael
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