Visualizing Risk in Microsoft Dynamics Using Business Process Mapping

If implementing Microsoft Dynamics is like building a house, then business process maps are the blueprints. You shouldn't start hammering without blueprints and you shouldn't start implementing without process maps. They provide a clear overview into how the business operates, the individuals responsible for each step in the process and the systems required to complete the activities. A well-developed process map is the baseline for system configuration, end user security and training, product documentation, and system customization. 

Evidence for the importance of process maps in implementation success can be found in the investment Microsoft has made in the Microsoft Dynamics Lifecycle Services Business Pro...

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