Forget About the March Madness Schedule - What's on the Agenda for CRMUG Focus?

Over the last several months, the CRMUG Focus Programming Committee has worked diligently with CRMUG General Manager Tony Stein to determine the most relevant and useful session topics for Microsoft Dynamics CRM/365 users and are finally ready to share CRMUG Focus session details with you!

Visit the website to view the many 90-minute CRMUG Focus sessions already posted. Here's a sneak peek:

Sales Track:

• CRM: 5 Habits to Move From Frustration to Success
• Customer Obsession: How to Leverage CRM to Improve Customer Experience

Service Track:

• How Can I Capture and Share Tribal Knowledge?
• Getting Dirty with Field Service

Citizen Developer Track:

• Should the Squeaky Wheel Get the Grease? How to Prioritize Competing CRM Projects/Modification Requests
• Customization Tool Box for the CRM Product Manager

In between watching the 'March Madness' NCAA Basketball Tournaments, don't forget to check back often as we continue to add more sessions! I also recommend registering before the Early Bird pricing deadline on March 22.

CRMUG Focus 2017 is a deep-dive training conference dedicated to the success of Microsoft Dynamics CRM/365 users. Focus will be held May 8-9 in St. Louis, MO and feature 90-minute sessions taught by industry experts. This training conference will focus on three primary tracks: Sales, Service, and Citizen Developer. Attendees are also eligible to register for PBIUG Focus to attend Power BI sessions, held May 10-11 at the same location. Learn more at www.ugfocus.com. 

Blog originally posted on crmug.com.