Managing Complex Relationship models in Microsoft Dynamics CRM, Part 2

In part one of this article, we examined how Microsoft Dynamics CRM can be used to manage relationships beyond those that are supported through standard capabilities.  We looked at different options for dealing with the details of a household or family structure, and examined the relationship model between Accounts, Contacts, and Leads.

In this second part, we look at ways that Contacts with links to multiple Accounts can be handled.

Scenario 2:  Contacts with multiple (active) links to Accounts

Out of the box, a Contact in Dynamics CRM can only have one link to an Account. It does not allow linking a Contact to multiple Accounts...

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