Digital Transformation ? it starts from Owner's mind. Are you ready?

Let me tell you one story -  There was a big myth in the Indian community when the computer revolution started back in the 80s in India. People think it will take their jobs. And in today's era IT sector of India is playing a major role in the Indian economy.

Many companies are looking for digital transformation and it’s obvious nowadays. Because every sector getting transformations digitally and who are still waiting for it, might face big problems in future. 

As technology gets changed day by day. Your customers can be stolen by remote companies and you might be waiting in your shop for their visits. 

So it is better that you have all the tools and strategies to compete with remote or local competition and digital transformation is one of the most required tools in that.   

There are some myths about digital transformation - 

Transformation is not for small companies -

Off Course it is for small companies, days went by when you needed a lot of resources to maintain your IT costs nowadays, many cloud platforms are available to provide cheaper services which can give flexibility to have your system on hybrid and fully digital model.

Microsoft Azure also provides cheaper services to small and medium SMEs.  For example 

Microsoft Dynamics Business Central - specially designed for small and medium companies. 

Microsoft Dynamics Sale - Design for small, Medium and big companies. 

Reason behind selecting big companies is that their platform is flexible and scalable, and you only need to pay for uses. 

In future if you need bigger infrastructure you don’t need to set up your system again from level 0, it's just to hook extra resources and pay for it. Same when you need to drop any services. 

So whenever you are selecting any cloud system you must be sure about company value and credibility so in future when your system up and running you should have better support and service.  

Once your company system is set up and trained for a particular process it is not easy for you to move on to any other system and adopt it easily. 

So better to select a system which is scalable, cost effective and provides better support and service and long lasting.

Transformation can drain your budget

If you are not technical and not able to understand the cost and expense which is involved in digital transformation, it will be your biggest fear. And most business owners are non technical when I say non technical I mean they are not digital experts. 

But let me tell you facts about digital transformation. It is not something which comes at your expense. It comes under your investment when I say investment I meant to it. Investment means the right amount at the right time. 

So if you are doing digital transformation of a portion of business at the right time and invested right amount will help your business to grow. 

The bad strategy is to without understand the complete process the owner jumped into it 

and then looking for some to help them. 

As a business domain expert you need the right amount of knowledge to understand how it works and then you can hire the right people and let him do one portion at a time and let it function before you move to the next. 

Many big companies help business owners to test the complete system even spending a lot of money on it. So you should start evaluating it first before making a decision about which business functions you want to start on. 

For example Dynamics 365 Business Central, Dynamics 365 sale and Dynamics 365 Customer Services are free on a trial version which even you can use for months to use and test the process. 

But in the end it is not optional, not required so you only have one way to go. When I am saying this it might sound forcing you. But when your customers adopt that culture, business has to be. 

Owner does not has required skills -

When you started using Facebook for the first time, was it awkward for you? Am I right? Yes. everything which you use for the first time is a bit hectic but as you start  using these things it makes your life easy. Same with those tools as well you have the same amount of knowledge which you need to operate social media. 

Still if you are not able to understand the process you can connect with forum experts who are putting their best to guide customers on those products like Dynamics 365 Community is the best example of it. 

It will take less time 

Digital Transformation is digital Savvy, yes you heard right it is Savvy. You need to practice. It is evolving my friend. And it will be part of your life. 

As a business owner you master skills like leadership, finance management, employee management. Now you need to know how to control it using technologies which are available in market even getting smarter day by day.  

In the end the system works and people fail. So have a system which works and it is an ongoing process. 

Understand tools and techniques, use your domain expertise to get the best possible result and lead your domain!

Don’t go on myths, go with facts. DM me if you are keen to learn more! sandeep@stw-services.com.

Happy learning.

Thanks,

Sandeep Mishra

https://dynamicspal.com/