New Microsoft Dynamics CRM Statement of Direction Sets Focus on Microsoft Technology, Agility, Flexibility

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Microsoft has released a new statement of direction document for Microsoft Dynamics CRM. The document describes a vision that extends many existing initiatives like more business intelligence, smoother deployment practices, and increased adoption, as well as positioning Dynamics CRM as part of a Microsoft technology stack. At the same time the company is trying to set a more focused course on things like social collaboration and support for the use of Dynamics CRM on more devices and platforms.

The document explains plans for a more agile development process in the future, including a standardized approach to updating Dynamics CRM Online starting in the next few quarters. The next Automatic Service Update is currently planned fo...

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