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Dynamics CRM 365 App for Outlook permission error

Alessandro Graps Profile Picture Alessandro Graps 2,664

Today I received an error on my outlook when I tried to open Dynamics 365 from Outlook:

“We’re sorry

We are unable to show Dynamics 365 App for Outlook because current user role does not have required permissions. Please contact your administrator to have required security role assigned to the Dynamics 365 App for Outlook solution.

Activity ID: 06d17b42-05a5-4a0d-802c-d5706678f455 Date: Wed, 07 Mar 2018 13:10:23 GMT Error: Don’t have permissions to retrieve AppforOutlookModule id, request failed Trace: Error: Don’t have permissions to retrieve AppforOutlookModule id, request failed at Anonymous function

After some test, I found that my security role was wrong.

For App Entity I need to have Create, Write permission!

After this update, all is working fine.


This was originally posted here.

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