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Dynamics 365 Community / Blogs / Dysfunctional Consultant / Use Dynamics Customer Engag...

Use Dynamics Customer Engagement Voice of the Customer Without a Native CRM Email

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TL;DW: Its possible to use Dynamics Voice of the Customer without a native CRM email. If you use a workflow to create a survey activity a plugin will populate the ‘Invitation Link’ field. Include the invitation link field on whatever means of communication you want!

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