Editor's Note: During January, Dr. Scott Hamilton will be publishing a series of deep-dive articles about different aspects of S&OP for Microsoft Dynamics AX 2012 in his column The AX Solution Architect. The first two parts, on demand forecasts and forecasting stocked components, were published earlier this month.
Realistic promise dates for sales order shipments and deliveries can help improve customer satisfaction and supply chain coordination. The ini...

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