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How to work offline with Microsoft Dynamics 365 Customer Experience apps

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The ability to work offline is essential for a consultant, salesperson or anyone who is constantly traveling to meet clients, customers or working remotely. With Microsoft Dynamics 365 Customer Experience apps, viewing contacts, adding notes, editing records, and automatically synchronizing data into the system once online, can be done offline - with the right knownhow.

How can you enable your team to work offline? There are two ways to work offline with Dynamics 365: using a mobile device or the Dynamics 365 app for Outlook client. 

Microsoft allows administrators to configure the system on mobile devices, granting users access to significant data while of...

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