Microsoft Dynamics Partner Roundup: New 311 Call Center Solution; New Leadership at Columbus IT; Partners Merge; Online Upgrade Calculator

David Gumpert

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ISC and Tribridge Form Strategic Partnership to Enhance HeyGov! and Microsoft Dynamics CRM 311 Call Center for Government

Two Microsoft partners, ISC and Tribridge, have teamed up to provide a complete 311 government call center solution that includes ISC's HeyGov! product and Microsoft Dynamics CRM. Through their partnership, ISC and Tribridge have developed a 311 call center solution with a web-based citizen service portal, mobile apps, telephony integration and more for government customers in the United States.

Tribridge led the effort to enhance Microsoft Dynamics CRM to support the needs of a 311 call center, including customizable citizen request screens, addin...

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