Microsoft Dynamics 365 Version 9 Released

When a new Microsoft Dynamics 365 release comes out I like to make a list of all the areas that changed, features added, etc.  I’m a list type person so getting organized around this list helps me ensure I’m aware of, and at a minimum, do some research on each one to gain some familiarity.  Today, I found myself making my list for the latest release.  Yes, I’m a little behind but still moving forward so that’s a positive!

Since I made the list, I thought I would share it with you so we can take this journey together.  Here goes:

• Activity Timeline
• Activity Management
• Connected Field Service
• Customer Service Hub
• Live Assist for Dynamics 365
• Microsoft Social Engagement
• Mobile Experiences
• Mobile Offline
• Resource Scheduling
• Resource Scheduling Extensibility
• Resource Scheduling Optimization
• Unified Interface
• Application Module and Designer
• Customer Engagement Portals
• Dynamics 365 Connector for LinkedIn
• LinkedIn Sales Navigator
• Unified Service Desk
• Virtual Entities
• Application Platform Separation
• Business Process Automation
• Customer Insights – Segmentation
• Customer Insights – Data Connector
• Customer Insights – Predictive Match
• Customer Insights – Predictive Scoring
• Data Export Service
• Dynamics 365 Data Integration
• Multi-Select Option Set
• Organization Insights
• Productivity and Relationship Insights
• Security Enhancements
• Solutions
• Web Client Visual Refresh

   

You can review and monitor the Dynamics 365 Roadmap and What’s New area of Microsoft Docs for similar and additional information on each of the changes.  You can also spin up a new trial and have a look at each of the areas to see if you can discover whats changed.

Feel free to add anything I missed in the comments area.  I look forward to hearing from you.

Cheers