Dynamics 365 For Customer Engagement v9 (July Release)- Deprecated Features

Here is the Comprehensive list of Deprecated Features in July 2017 release of D365 for Customer Engagement:

Click on each of the link for details on Microsoft Official documentation site:

1. Dynamics 365 for Outlook (Outlook client) is deprecated
2. Service scheduling in Dynamics 365 for Customer Service is deprecated
3. Dialogs are deprecated
4. Usage of Parature knowledgebase as the Dynamics 365 knowledge management solution is deprecated
5. Project Service Finder app is deprecated
6. Contracts, Contract Line Items, and Contract Templates entities are deprecated
7. Standard SLAs in Dynamics 365 for Customer Service are deprecated
8. Relationship Roles are deprecated
9. Mail Merge is deprecated
10. Announcements are deprecated
11. Ready-to-use business processes available through Add Ready to Use Business Processes setting are deprecated
12. Some client APIs are deprecated – Details of APIs deprecated with their replacements in the link.
13. EntityMetadata.IsInteractionCentricEnabled property is deprecated
14. Silverlight (XAP) web resource is deprecated