MB2-877 Dynamics 365 for Field Service

About this Course:

This course provides students with the tools to setup, configure and use Dynamics 365 for Field Service. The focus is on the using and understanding how the platform tools that are provided can be leveraged to create supporting items, such as Products and Price Lists, Territories, and Resources. In addition, topics such as Work Orders, Scheduling, Mobility, and Inventory and Purchasing are also covered.

Detailed Agenda Coming Soon!

Topics Covered

• Introduction to Dynamics 365 Field Service
• Work Order Management
• Agreements in Field Service
• Inventory and Purchasing
• Scheduling and Dispatching
• Field Service Mobility
• Setup and Configuration
• Additional Considerations
  
  

Audience

Individuals wishing to obtain a certification on Microsoft Dynamics for Field Service should take this exam. The audience typically includes Microsoft Dynamics 365 partners who set up and use the application functionality in Microsoft Dynamics 365 for Field Service and provide support for the application. Candidates typically have a strong understanding of field service operations, and experience deploying, maintaining, and using Microsoft Dynamics 365 for Field Service.

Prerequisites

• Knowledge of basic sales, marketing, and customer service roles in a business
• Knowledge of Dynamics 365
  
  

Student Requirement for Hosted Lab
You will be provided with lab access information prior to the start of the training.

• A PC/laptop with high speed internet to execute the online labs provided as part of the course.

This course will be delivered in English

______________________________ 

If you are interested in trainings offered for this workshop, click the “Invite Me” button to receive updates on future events.