NONPROFIT CENTRALIZES DATA WITH MICROSOFT DYNAMICS 365 CRM

A non-profit health care association that specializes in patient advocacy was looking to centralize their data. This non-profit had a tremendous volume of data that was all stored in separate systems. The fact that there was no structure to their data made effective management and decision-making next to impossible. Additionally, this non-profit was looking for a solution that would help with event management due to the number of fundraisers, conferences, and seminars they held throughout the year that require a large amount of planning and organization.

This non-profit sought out their software provider for guidance and The TM Group recommended Microsoft Dynamics 365 Customer Service and Marketing to help streamline customer interactions to keep them all in a centralized location while also improving business performance.

Click here to read more about this implementation and how The TM Group and Microsoft Dynamics 365 Customer Service and Marketing helped this non-profit find a resolution.

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