Gamification

I was asked today for training on Gamification.

Gamification is an add-on for Dynamics 365 for Sales that motivates and encourages your sales, and wider employee groups, to work together.

What I like about gamification in Dynamics 365 is that it is not just aimed as individual sales people. The idea is that you create teams from across the business and compete against other teams in a healthy way.

Now the issue is that Gamification is not that hard to install or use so not much training is required so I thought I would provide a list of the resources available for you to get started.

Watch this YouTube video to find out more

Neil Parkhurst gave a great presentation on Gamification at the last Dynamics 365 User Group and you can watch a recording here.

The only training I know of is one module in course 81056A (Sales Management in Microsoft Dynamics 365) on the Dynamics Learning Portal.

You can add Gamification free of charge to your Dynamics instance via AppSource

The public documentation is on docs.microsoft.com