Supply Chain Control Towers: Progress yet to materialize, experts say

The term "supply chain control towers" surfaced a few years ago when companies started realizing that smarter decision-making could be achieved by combining supply chain execution capabilities with key performance indicators (KPIs) and data analytics. In 2012, Bob Ferrari, managing director at The Ferrari Consulting Research Group in Boston, described supply chain control towers as a "more holistic, information-centric software approach."

"The tower is basicall...

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