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Dynamics 365 Community / Blogs / gp2themax / An error occurred while ini...

An error occurred while initializing or loading an AddIn . . .

Frank Hamelly | MVP, MCP, CSA Profile Picture Frank Hamelly | MVP... 46,625 Super User 2025 Season 2
I received this error after a new install of GP2013 on my laptop.  Not having yet installed any of the AddIns, it was a bit confusing.  I reviewed the Windows log and it referred to a Communicator conflict.  Jonathan Fear of Microsoft helped me with the tip to resolve - delete the Microsoft.Dynamics.GP.Rtc.dll that resides in the GP2013 folder.  I'm guessing there was a conflict with the latest version of Windows Live Messenger/Skype because I had installed GP2013 prior to converting Live Messenger to Skype and didn't encounter this error.

* Click image to enlarge

Thanks for the help Jonathan!

This was originally posted here.

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