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Difference Between Drop Shipment and Cross Docking in Business Central

Jun Wang Profile Picture Jun Wang 8,152 Super User 2025 Season 2


Difference Between Drop Shipment and Cross Docking in Business Central

In the realm of logistics and supply chain management, efficient handling of goods is crucial for maintaining a seamless flow of operations. Dynamics 365 Business Central (BC) offers various functionalities to manage these processes effectively. Two important concepts in this context are Drop Shipment and Cross Docking. Although they may seem similar, they serve different purposes and are used in distinct scenarios. Let’s explore the differences between Drop Shipment and Cross Docking in Business Central.

Drop Shipment

Definition: Drop Shipment refers to the process where goods are shipped directly from the supplier to the customer without the need for the goods to physically pass through the seller's warehouse.

Key Characteristics:

  1. Direct Delivery: The supplier sends the goods directly to the customer.
  2. No Inventory Handling: The seller does not handle or store the goods, reducing the need for warehouse space and handling costs.
  3. Order Processing: In Business Central, a sales order is created for the customer, and a corresponding purchase order is created for the supplier. The link between these documents ensures that the goods are delivered directly to the customer.
  4. Reduced Lead Time: Drop shipments can shorten the delivery time since the goods are shipped directly from the supplier to the customer.


Advantages:

  • Lower inventory costs
  • Reduced handling and storage needs
  • Faster delivery to the customer

Cross Docking

Definition: Cross Docking is a logistics strategy where incoming goods are directly transferred from the receiving dock to the shipping dock with minimal or no storage time.

Key Characteristics:

  1. Minimal Storage Time: Goods are quickly moved from the receiving area to the shipping area, often within hours.
  2. Inventory Handling: Although the goods pass through the warehouse, they are not stored for long periods, which reduces the need for large storage spaces.
  3. Efficiency: Cross docking improves the efficiency of the supply chain by reducing handling and storage costs.
  4. Warehouse Configuration: In Business Central, cross-docking involves setting up specific bins and workflows to facilitate the quick transfer of goods from receiving to shipping.

Advantages:

  • Reduced storage costs
  • Improved supply chain efficiency
  • Faster processing of high-demand or perishable goods

Comparison

FeatureDrop ShipmentCross Docking
DeliveryDirect from supplier to customerFrom receiving dock to shipping dock
StorageNo storage at the seller's warehouseMinimal or no storage at the warehouse
Inventory HandlingNot handled by the sellerHandled briefly during transfer
Lead TimeTypically shorter due to direct shipmentCan be reduced by quick transfer
Use CasesE-commerce, special ordersPerishable goods, high-demand items
AdvantagesLower costs, reduced handlingEfficiency, reduced storage costs

Conclusion

Understanding the differences between Drop Shipment and Cross Docking is essential for optimizing logistics and supply chain operations in Dynamics 365 Business Central. Drop Shipment is ideal for direct-to-customer deliveries that bypass the seller’s warehouse, while Cross Docking focuses on swiftly moving goods through the warehouse to minimize storage time. Both strategies offer significant benefits, depending on the specific needs of the business.

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