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How to install DRA in Dynamics 365?

Mahmoud Hakim Profile Picture Mahmoud Hakim 17,887
Dynamics 365 for Finance and Operations offers a downloadable embedded application, known as Document Routing Agent (DRA) that you can use to enable network printing scenarios. 

DRA can access both local and network printers that are connected to the computer running the Dynamics 365 for Finance and Operations application in the Cloud.

How to install DRA?

Go to Organization administration > Setup > Network printers



in options tab, you can see download Document Routing Agent installer 



download and start installation 



you must install adobe pdf reader firstly 

so install pdf adobe reader and start the installation for DRA again 



accept terms and license agreement 



click next to specify the destination folder


you can change the path if you need.

click next to complete installation 


click install



click Finish





This was originally posted here.

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