Run Dynamics 365 Diagnostics to check network latency

Syndicated from - https://d365demystified.com/2019/01/18/run-dynamics-365-diagnostics-to-check-network-latency/

If you’ve heard complains about D365 running poorly throughout on a particular day, not necessary the issue could be with D365. It could be network latency.

And one of the first thoughts would be “To try on a different browser” without much investigation on it.

In fact, it could be bandwidth or latency issue. You’ll need Dynamics 365 Diagnostics here.

Check Latency

1. You need to login to your browser session with your D365 credentials
2. Enter this URL in a new tab https://<ORGNAME>.crm.dynamics.com/tools/diagnostics/diag.aspx
3. It will show you a Dynamics D365 Diagnostics page like this
4. When you click on Run, it takes a few seconds to perform the test before showing you the results
   

Hope this helps!