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Dynamics 365 Community / Blogs / TheMarkChristie / Backing Up CRM Database in ...

Backing Up CRM Database in Dynamics 365 CRM Online

TheMarkChristie Profile Picture TheMarkChristie 10,328 Moderator

Recently i have been asked about taking backups for Dynamics 365 CRM Online....................So here we go

1) Log into your office 365 Admin Panel and select Admin Centres> CRM

O365-Panel.png

2) It will then open your CRM Online Admin Centre, You can select Backup & Restore now from this menu

CRM-Panel-Open.png

3) You are now presented with a list of backups for your selected instances (you can use the drop down to switch from Prod to Test) To Start the Backup select New Backup

CRM-Panel-Backup.png

4) You will be promted to give the backup a label and any relevent notes, Once this is complete select Create.

CRM-Panel-Backup2.png

5) A Message will appear advising that the backup is being Created.

7444.CRM-Panel-Backup3.png

6) To Restore select the backup and proceed to Restore - You will be asked to confirm.

2158.CRM-Panel-Backup4.png

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