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Existing Contact records are not opening from All Contacts view in Dynamics 365 July Update.

Nishant Rana Profile Picture Nishant Rana 11,325 Microsoft Employee

Recently while trying out Dynamics 365 July Update, I ran into an interesting issue.

I had to update one of the existing contact records, however, while clicking on the record, it was opening new contact form instead of opening the existing record.

I observed that it was happening when I was doing it from the All Contacts view.

Clicking on Alex Simmons opens the new contact form instead of opening existing recordà

On changing the view to Active Contacts and clicking on Alex Simmons

Opens the Alex Simmons record properly.

Is anyone else also facing the same?

 


Filed under: CRM, Dynamics 365, Microsoft Dynamics 365, Microsoft Dynamics CRM Tagged: CRM, Dynamics 365, Microsoft Dynamics 365, Microsoft Dynamics CRM

This was originally posted here.

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