The Salvation Army Case Study: A Dynamics GP eCommerce Solution from k-eCommerce

The Salvation Army implemented k-eCommerce Microsoft Dynamics GP eCommerce solution to provide web users with a buying environment that allows them to browse, shop and place orders online. The company has both a B2B and B2C eCommerce website to better serve the different clientele.

About Salvation Army

Originally evolving from an organization known as The Christian Mission, The Salvation Army was formed in 1878. Now over 100 years later, their reach has expanded to more than 100 countries. In the United States alone, services provided by The Salvation Army include social assistance services, casework and counseling, youth guidance, rehabilitation assistance, senior centers, and holiday programs.

The Business Challenge

The Salvation Army is a leading provider of sheet music, books, and hymns to various business customers. They needed a more effective way to show their B2B customers their 6,000 SKUs, as well as solve the logistical issue of taking orders across the globe with huge time zone differences. In addition, an integrated solution to their existing Great Plains Distribution system was needed to streamline order flow and provide a faster turnover.

What Does k-ecommerce Do?

k-eCommerce develops and distributes a broad range of eCommerce solutions, helping to meet the needs of our many distinguished clients operating in a variety of industries. k-eCommerce continues to develop an exceptional collection of add‐on solutions helping to bring value to your web store.

eCommerce Websites that Fit Your Organization

k-eCommerce solutions create a link between your website and your internal Microsoft Dynamics GP system, automating the web order process and fulfillment in Microsoft Dynamics GP.

Our products support the following web environments:

• Business-to-business (B2B)
• Business-to-consumer (B2C)
• Sales Portal / Customer Service

To learn more about the Dynamics GP eCommerce solution from k-eCommerce implemented by The Salvation Army, download the entire case study using the link provided below.

About k-eCommerce

As a Microsoft Gold Certified Partner, k-eCommerce is a recognized leader in providing eCommerce and ePayment solutions for Microsoft Dynamics AX, GP, NAV and CRM. With offices in Plymouth, Mich. and Montreal, k-eCommerce develops and delivers fully integrated eCommerce websites, payment processing and online bill pay solutions to businesses of all sizes and types around the world. k-eCommerce serves the Microsoft Dynamics partner channel by providing sales and implementation assistance as well as support.

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